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Q1: Why did the Mile Course change?
A1: The course will start at 17th & Phillips Ave and finish at 5th & Phillips Ave under the archway. We wanted to go back to the straight mile on the parade route and finish under the Phillips to Falls Archway.
Q2: Is there race day registration and/or packet pickup on Saturday?
A2: NO RACE DAY REGISTRATION - We encourage everyone to register online prior to Saturday morning there will be very limited time for packet pickup on Saturday. Packet pickup will close one hour prior to start time and will be closed during race time for the 5 mile and 5K. Packet pickup is at AllSportCentral's Offices, 300 N Phillips Ave, Suite 200, Sioux Falls, SD 57104 on Thursday or Friday.
Q3: What is your refund policy?
A3: There are no refunds, but we would be happy to transfer your registration to next year's event. Simply contact us to notify us you will not be able to participate in this year's event and would like to transfer your registration to next year. Your status will then be updated to "Transferred" online. The following year, you will need to register online then contact us. We will process a refund for your previous year's registration. To be eligble for a transfer at no additional fee, you will need to register online when the dollar amount is equal or greater value from the previous year. Transfers must also be completed no later than three weeks prior to event date.
Q4: Can strollers be used on the course?
A4: As long as you are not interfering with the other runners and walkers on the course strollers can be used on the course. You must however complete the course prior to the course being shut down by the police. This will mostly apply to the Mile course. You may be asked to move to the sidewalk or the side of the road if you do not complete the course in under a 12-13 minute pace.
Q5: Where can I park on race day?
A5: Please park in publicly available parking lots in the downtown Sioux Falls area. We strongly suggest car pooling or public transportation whenever possible.
Q6: Why do I not have a BIB number assigned?
A6: If none of the participants have bib numbers assigned then the event has not yet assigned numbers. Check back later. If others have BIB numbers and you do not than check your status. If your status is not REGISTERED or COMP ENTRY and the race has not yet occurred then check your status and contact event. There may have been a problem with your registration.
Q7: Why do I have a status of UNPAID?
A7: This means the event has not yet received your signed registration with your check/money order written for the proper amount. You will not be considered part of the event until payment has been received. You may also be required to pay additional money if the price has now increased.
Please contact AllSportCentral's Customer Service at 605.331.0030 (M-F 9AM-5PM) if you have any questions.
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